Privacy Policy

Last Updated: October 2026

Zasberry is a New York-based ecommerce business serving customers through its online store. We respect your privacy and are committed to protecting the personal information you provide when you use our website, create an account, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with Zasberry, we may collect information such as:

• Your name. Email address.
• Telephone or mobile number.
• Billing address.
• Delivery/shipping address.
• Account login information.
• Order and purchase information.
• Products purchased or considered for purchase.
• Information you provide when contacting customer support.
• Information you provide through forms on our website.
• Payment-related information required to process your order.

We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and information relating to how you interact with the website.
We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your personal information to:

• Create and manage your customer account.
• Process and fulfil your orders.
• Process payments through the payment services available at checkout.
• Arrange delivery of purchased products.
• Send order confirmations and other necessary transaction communications.
• Provide customer service and respond to enquiries.
• Manage returns, refunds, exchanges, and other order-related requests.
• Maintain and improve our website and services.
• Protect our website, customers, and business against fraud, unauthorized access, and other security threats.
• Comply with applicable legal and regulatory requirements.
• Send promotional or marketing communications where permitted and where appropriate consent has been obtained.

We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.

3. Creating an Account

If you create a Zasberry customer account, we may collect information necessary to establish and maintain your account.
Your account may allow you to view your orders, manage your addresses, update your account information, and access other customer features made available through the website.
You are responsible for keeping your account credentials secure and should notify us if you believe your account has been accessed without authorization.

4. Orders and Checkout

When you place an order, we collect the information necessary to process and fulfil that order.
This may include your name, contact details, billing information, delivery address, order details, and other information required to complete the transaction.
We use this information to process your order, communicate with you about your purchase, arrange delivery, provide customer support, and maintain appropriate business and transaction records.
WooCommerce may also process information associated with your account and orders as part of the operation of the online store.

5. Payments

Payments made through the Zasberry website may be processed by third-party payment service providers.
Depending on the payment method you select, payment information may be transmitted directly to the applicable payment provider for authorization and processing.
Zasberry does not intend to collect or store complete payment card details when those details are handled directly by a third-party payment provider.
Payment providers may have their own privacy policies and terms governing their processing of payment information.

6. Delivery and Order Fulfilment

To fulfil your order, we may need to share relevant information with delivery companies, logistics providers, couriers, or other service providers involved in delivering your purchase.
The information shared will be limited to what is reasonably necessary to fulfil and deliver your order.

7. Communications

We may contact you using the information you provide for purposes including:

• Order confirmations.
• Payment or order updates.
• Delivery information.
• Account-related communications.
• Customer service responses.
• Important website or service announcements.

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.
You may unsubscribe from promotional communications where an unsubscribe option is provided.

8. Cookies and Similar Technologies

Zasberry may use cookies and similar technologies to help operate the website and improve your experience.
Cookies may be used for purposes such as:

• Keeping items in your shopping cart.
• Maintaining your login or account session.
• Remembering relevant preferences.
• Supporting checkout functionality.
• Understanding how the website is used.
• Improving website performance and functionality.

Some cookies may be placed by third-party services that operate on or support parts of the website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality, including shopping-cart or checkout features.

9. Information We Share

We may share personal information with trusted service providers where reasonably necessary to operate Zasberry and provide our services.
These may include:

• Payment service providers.
• Delivery and logistics providers.
• Website hosting and technical service providers.
• Email and communication service providers.
• Website security and fraud-prevention services.
• Professional advisers where necessary.
• Government authorities or regulators where required by law.

We do not sell your personal information simply for the purpose of allowing third parties to use it for their own unrelated purposes.

10. Third-Party Services and Links

The Zasberry website may contain links to or integrations with third-party websites and services.
Third-party websites operate under their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of websites that we do not operate.
We encourage you to review the privacy policy of any third-party service before providing personal information to it.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information, including keeping your password confidential and avoiding sharing your login credentials with others.

12. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
The exact retention period may depend on the type of information and the reason it was collected.
WooCommerce also provides settings that allow store administrators to configure retention periods for certain categories of customer and order information.

13. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Request restriction of certain processing.
• Object to certain uses of your personal information.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is processed.
• Exercise other rights provided by applicable data-protection law.

Some rights may be subject to legal limitations or exceptions.
If you wish to exercise a privacy right, please contact us using the contact information or Contact page provided on the Zasberry website.

14. New York Privacy and Data Security

Zasberry is based in New York, United States, and is committed to handling personal information responsibly and maintaining reasonable safeguards designed to protect information entrusted to us.
We take reasonable administrative, technical, and physical measures appropriate to the nature of the information we maintain to help protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
Where applicable, Zasberry will comply with applicable federal, New York State, and other applicable privacy and data-security requirements.
New York law includes requirements concerning the protection of certain private information and notification following certain data-security breaches. We will take appropriate steps when legally required in response to a security incident.
Our statements about cookies, tracking technologies, privacy choices, and other data practices are intended to accurately describe how the website operates. We will review these practices periodically to help ensure that our privacy disclosures remain accurate.

15. Children’s Privacy

Our website is intended for customers and general users who are able to lawfully use online shopping services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or business practices.
When we make changes, we will update the Last Updated date shown at the beginning of this policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or how Zasberry handles your data, please contact us through the Contact page available on our website.
If you are making a privacy request, please provide enough information for us to understand and respond to your request.

18. Acceptance

By using the Zasberry website, creating an account, or placing an order, you acknowledge that you have had an opportunity to review this Privacy Policy.