Terms & Conditions

Last Updated: September 2026

Welcome to Zasberry. These Terms & Conditions govern your use of the Zasberry website and your purchase of products through our online store.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website or place an order.

1. About Zasberry

Zasberry operates an online retail store offering products across categories including Men, Women, Kids, Beauty, Accessories, and other products made available through the website.
We reserve the right to update our product range, prices, descriptions, availability, and website content at any time.

2. Using Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation.
  • Submit false, misleading, or fraudulent information.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on the website are accurate.
However, colours and appearance may vary slightly depending on your device or screen settings.
Product availability may change without notice. We reserve the right to correct errors, update information, or cancel an order where a product or pricing error has occurred.

4. Prices

All product prices displayed on the website are subject to change without prior notice.
The price applicable to an order is the price displayed at the time the order is placed, subject to any obvious pricing or listing errors.
Any applicable delivery charges or other charges will be displayed during the purchasing process where applicable.

5. Orders

When you place an order, you are making a request to purchase the selected products.
An order is subject to confirmation and availability. We reserve the right to refuse, cancel, or limit an order where necessary, including where there is an error in product information, pricing, availability, or suspected fraudulent activity.
If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our applicable refund policy and payment provider procedures.

6. Customer Information

You are responsible for providing accurate and complete information when creating an account or placing an order.
This may include your name, contact information, billing information, delivery address, and other information required to process your order.
You are responsible for keeping your account login information confidential and for activities carried out through your account.

7. Payments

Payments are processed through the payment methods made available during checkout.
You agree to provide accurate payment information and authorize the applicable payment provider to process charges associated with your order.
Zasberry does not knowingly store complete payment card details on its website where payment processing is handled by a third-party payment provider.

8. Delivery

Delivery arrangements, delivery charges, estimated delivery times, and available delivery locations may vary depending on the order and destination.
Any applicable delivery information will be communicated during the ordering process or through the relevant order communications.
Delivery times may be affected by circumstances outside our reasonable control.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are subject to Zasberry’s applicable Refund and Returns Policy.
Customers should review the applicable policy before placing an order.
Where a return, refund, or exchange is permitted, customers may be required to provide relevant order information and comply with the applicable conditions and procedures.

10. Intellectual Property

Unless otherwise stated, the content of this website, including text, images, graphics, logos, designs, product descriptions, and other materials, belongs to or is used by Zasberry with appropriate rights.
You may not reproduce, distribute, modify, copy, or commercially exploit our website content without appropriate authorization.

11. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

12. Third-Party Services

Our website may use third-party services, including payment providers, delivery services, analytics services, or other service providers.
Your use of those services may also be subject to the terms and privacy policies of the relevant third parties.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using the website and providing information necessary to process an order, you acknowledge that your information may be processed for purposes including account management, order processing, delivery, customer support, security, and other legitimate business purposes.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business operations, legal requirements, or website functionality.
The updated version will be published on this page with the relevant update date.

15. Contact Us

If you have questions about these Terms & Conditions, your order, or our services, please contact Zasberry through the contact information provided on our website.

16. Acceptance

By using the Zasberry website or placing an order through the website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.